Open Enrollment FY25

April 22, 2024 - May 3, 2024

Annual Benefit Open Enrollment for Active Employees and Retirees on Conventional Plans.

The Human Resources Department will accept benefit forms via Email**, by US Mail, Fax at 508-799-1040 or in-person. No applications will be accepted after 4:30 p.m. May 3, 2024.

This is the one time each year that active employees and retirees on conventional plans can make any changes to Health, Dental or Vision Insurance.

If you are an active employee, this is your one time to make changes to your voluntary products:

  • Term Life Insurance
  • Universal Life Insurance
  • Short and/or Long Term Disability
  • Medical and Dependent Care Spending Accounts.
  • Health Savings Account

The City of Worcester continues to work hard to offer enhancements to our benefit plans while keeping the plans affordable, which is why we are pleased to share the following improvements:

  • Change in dental insurance vendor from Altus Dental to Blue Cross Blue Shield Dental Blue Freedom.
  • Premium decrease of 6% in year one and a rate hold in year two.
  • $500 increase towards the calendar year dental plan maximums.
  • Resetting of lifetime Orthodontia maximum.
  • Increased employer contribution from the City of Worcester to the Health Savings Account (HSA) contribution to $1,000 for individual coverage and $2,000 for family coverage of high deductible health plan participants.
  • Increased annual contribution limit for the Healthcare Flexible Spending Account from $3,050 to $3,200.
  • Increased wellness reimbursement of up to $400 toward wellness activities.

Are you adding coverage for the first time or adding someone new to your plans? Marriage certificates, birth certificates, divorce decrees, social security numbers and primary care physicians are required at the time of enrollment. We cannot process without ALL required documentation.

**IMPORTANT: To safeguard your information, please omit any personally identifiable information (PII) such as social security number(s), when submitting documentation by email. A Human Resources customer service representative will contact you to confirm your submission by telephone.

For complete details please review the Open Enrollment flyer and FAQs.

Open Enrollment Flyer

Rate Sheets

Effective July 1, 2024

Plan Comparisons

These are brief summaries of benefits. Additional details can be found in the complete plan descriptions.

Provider Links

Enrollment Fairs

City of Worcester Benefits representatives will be available to assist you with your enrollment forms in all city plan offerings. Harvard Pilgrim Health Care and Blue Cross Blue Shield representatives will also be available to answer your questions.

  • Monday, April 22 – Worcester Senior Center – 12 p.m. – 4 p.m.
  • Wednesday, April 24 – Worcester City Hall Levi Lincoln Chamber – 12 p.m. – 4 p.m.
  • Friday, April 26 – DPW&P Training Room – 10 a.m. – 2 p.m.
  • Tuesday, April 30 – Worcester Technical HS Conference Room – 2 p.m. – 5 p.m.
  • Friday, May 3 – Worcester City Hall 1st Floor Outside HR – 10 a.m. – 2 p.m.

Provider Documents & Forms

Contact Information

Benefits Office
City Hall Room 109
455 Main Street
Worcester, MA 01608

Accessible via WRTA Bus Line. View Schedules

Phone: 508-799-1030
Fax: 508-799-1040
Email Us

Office Hours:
Monday - Friday
8:30 a.m. - 5 p.m.

Additional Contact Info

Account Education

To assist during open enrollment, our carriers are available to field general benefits inquiries.

Blue Cross Blue Shield
www.BlueCrossMA.com
800-932-8323

Harvard Pilgrim Health Care
www.HarvardPilgrim.org
866-874-0817

CVS/Caremark
www.Caremark.com

UHC Vision
www.MyUHCVision.com
781-419-8300

Cafeteria Plan Advisors
www.CPA125.com

Trustmark
800-445-4493 x142
877-270-5550 x142

City of Worcester
Worcester 311
Monday - Friday
8 a.m. - 5 p.m.
Phone: 311
Contact Us
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