The Human Resources Department will accept benefit forms via Email**, by US Mail, Fax at 508-799-1040 or in-person. No applications will be accepted after 4:30 p.m. May 3, 2024.
We also encourage you to submit inquires via Email or telephone.
This is the one time each year that active employees and retirees on conventional plans can make any changes to Health, Dental or Vision Insurance.
If you are an active employee, this is your one time to make changes to your voluntary products:
The City of Worcester continues to work hard to offer enhancements to our benefit plans while keeping the plans affordable, which is why we are pleased to share the following improvements:
Are you adding coverage for the first time or adding someone new to your plans? Marriage certificates, birth certificates, divorce decrees, social security numbers and primary care physicians are required at the time of enrollment. We cannot process without ALL required documentation.
**IMPORTANT: To safeguard your information, please omit any personally identifiable information (PII) such as social security number(s), when submitting documentation by email. A Human Resources customer service representative will contact you to confirm your submission by telephone.
The FY25 Open Enrollment is a PASSIVE enrollment. Other than participation in the Flexible Spending Accounts (FSA) and/or Health Savings Account (HSA) a PASSIVE enrollment means employees are automatically re-enrolled in the benefits based on their selection made in the past. An enrollment election is required to continue in the flexible spending accounts (FSA - Visit CPA125.com) & the health savings account (HSA).
For complete details please review the Open Enrollment flyer and FAQs.
Effective July 1, 2024
These are brief summaries of benefits. Additional details can be found in the complete plan descriptions.
City of Worcester Benefits representatives will be available to assist you with your enrollment forms in all city plan offerings. Harvard Pilgrim Health Care and Blue Cross Blue Shield representatives will also be available to answer your questions.
Benefits Office
City Hall Room 109
455 Main Street
Worcester, MA 01608
Phone: 508-799-1030
Fax: 508-799-1040
Email Us
Office Hours:
Monday - Friday
8:30 a.m. - 5 p.m.
To assist during open enrollment, our carriers are available to field general benefits inquiries.
Blue Cross Blue Shield
www.BlueCrossMA.com
800-932-8323
Harvard Pilgrim Health Care
www.HarvardPilgrim.org
866-874-0817
CVS/Caremark
www.Caremark.com
UHC Vision
www.MyUHCVision.com
781-419-8300
Cafeteria Plan Advisors
www.CPA125.com
Trustmark
800-445-4493 x142
877-270-5550 x142